For Merchant Services
Anguilla, Antigua, Barbados, BVI, Cayman, Dominica, Jamaica, St. Kitts & Nevis, St. Lucia, St. Vincent, Trinidad, Turks & Caicos -Â 1-800-744-1168
Nassau, Bahamas -Â 1-242-502-6835
Family Islands, Bahamas -Â 1-242-300-2272
Curaçao - 0-800-0247
St. Maarten -Â 1-844-362-0245
Contact us via email:
General Queries : care@cibcfcib.com
Credit Card Queries :Â creditcardhelp@cibcfcib.com
Platinum Credit Card Queries : platinum@cibcfcib.com
Travel Notifications (Credit and Debit Cards):Â travel@cibcfcib.com
Jamaica Complaints:Â Customercare-jam@cibcfcib.com
Contact via social media:
Via Website
BA Miles and Redemption:Â ba.com